Quality Assurance & Compliance

Our clients are well aware of ZyLAB's commitment to developing the best products and technologies to drive our comprehensive, award winning solutions. In addition to our wealth of in-house knowledge, one of the main drivers in our ability to deliver innovation comes from really listening to our customers and understanding their professional needs, internal business processes and the contexts in which they actually work.

ZyLAB knows that as workplaces become more interconnected and savvy, our clients' expectations change and broaden. Our ongoing R&D activities are focused on providing our clients with the functionalities they require, delivered in a way that can be easily integrated into their existing technical infrastructure, and built within the established framework of the standards and regulations that directly affect the way business is conducted and evaluated. Our ability to always be at the forefront of developing and offering standards-compliant solutions is one of our key market differentiators.

Compliance
To ensure that ZyLAB always provides the most applicable and complete solutions, our development team has worked hard to make sure ZyLAB products and services comply with the most rigorous global performance standards. Read more about ZyLAB's recent compliance-certification initiatives:

- Department of Defense (DoD) 5015.2 STD records management certification
  (click here to see DoD certificate)
- HIPAA privacy act
- Section 508 of the US Rehabilitation Act
- ISO 9001:2000 Certification

In addition, ZyLAB’s selection of modular archiving and retrieval tools is fast becoming a preferred solution for UK organizations that must gain compliance with the Freedom of Information Act (FOIA), which has been in effect since the beginning of 2005. Not only has ZyLAB successfully tested the ZyIMAGE RMA module against the PRO test scripts that are publicly available, ZyLAB is also committed to supporting any new standards for records management, such as the new MOREQ2 European standard.

Check back here regularly to see updates on ZyLAB's ongoing compliance initiatives.